Reports Claim Samsung Galaxy Note 20 Ultra Witness a Camera Issue

According to many sources, it has been revealed that many Samsung users have been complaining about the new model, Galaxy Note 20 Ultra. Apparently, hundreds of Samsung users are facing issues with the Camera settings. These reports were made on a community forum where hundreds of people expressed their concern for the brand new smartphone they’ve just bought. Bearing that in mind, a further analysis was done upon which it was concluded that the Camera sensor was having some issues.

According to a source, it has been identified that the common issues faced by hundreds, indeed have one more thing in common and that is a gap between the body of the smartphone and the exterior camera glass. Read more to find out about the underlying issue.

What Exactly is the Issue WIth Galaxy Note 20 Ultra?

The Galaxy Note 20 Ultra is one of the newest series of Samsung that has been released. Many people also signed up for pre-booking orders. As soon as the series released, many reported having a problem with the smartphone’s triple camera.

Although the preorder was a major release in Korea and the United States. Interestingly, among those hundred Samsung users who were facing the same issue, also discussed their concern regarding something else related to it. These users reported seeing dusty matter over the camera lens along with cloud condensation on the sides of the three camera housing.

The problem does not end here. Many Samsung users have also expressed their concern regarding an entirely separate issue from the camera. These users explained having problems with the Stylus pen that came along with the device. Upon using the Stylus, these users said there was a cracking noise. People are hopeful that these defective ordeals came from the first production batch on Samsung Galaxy Note 20 Ultra. This would imply that the detects could be solved in the second production.

According to South Korea Media…

Since the production order has mostly come from South Korea, the local media reports claim that the official team of Samsung has acknowledged the problem. Along with that, they’ve also mentioned that condensation issues are not likely to come due to manufacturing problems. However, they take account of the problem and express their concern regarding the matter by reviewing user complaints.

However, Samsung has avoided the reports that claim a gap between the sides of the three housing cameras. That being said, Samsung is still looking forward to fixing the problem. This is in concern with shipping the defective ones before manufactured ones get shipped to other countries, except South Korea.

However, on the other hand, another problem related to the S-Pen has been reported. But, the problem is not as widespread and concerning to the majority of those who bought. This would also mean that the problem is likely related to a manufacturing fault.

What to Do?

As much as the Samsung team is trying their best to address the issue there are other problems. There are many users who are confused about what the next step is. If you are among those, the users of new Samsung Galaxy Note 20 Ultra, then you may need to reach out. Get in touch with the nearest Samsung Service Center to explain the problem. Let them know about getting a replacement so that you won’t have to wait for a new batch to arrive. This way, you can also inspect the replaced device and find out whether the new one is in perfect working condition.