Battery Replacement on the iPhone Which Devices Are Covered and What It Costs

Battery replacement on the iPhone- After it was revealed that Apple throttles the performance of iPhones with battered battery, the Group has significantly reduced the exchange of energy suppliers. Quite simply, the process is not.

iPhones in the 6, 6s, SE and 7 series have included a “feature” since iOS 10.2.1 and 11.2 (iPhone 7), which can slow performance if they only have a low battery. This should avoid unexpected power-off shutdowns. That only came out after benchmark experts proved it. Apple had to grudge the truth and apologize to its users. As compensation, the company announced shortly before the turn of the year, that the battery replacement outside the guarantee is significantly cheaper. The action, which was originally scheduled for the end of January, has now started early.

Various devices affected

Currently covered by the cheaper exchange, in which Apple offers a new battery for the price of 29 instead of € 89 so far, only the mentioned devices, ie iPhone 6, 6s, SE and 7. What happens with the iPhone 5s, which also still iOS 11 supported and thus belongs to the current hardware lineup, the group has not yet communicated. Currently missing in iOS itself at a way to check the battery health condition – this Apple wants to submit later in a later update.

Check battery condition

On Mac and PC, however, can the battery capacity with the free version of the tool iMazing retrieve – whether a throttling, so a reduction in performance, takes place, can not be seen, as Apple has not yet revealed, when this attacks. However, within the warranty period (one year), the Group will replace batteries if they do not pack at least 80 percent of their original capacity after 500 charging cycles.

On to the support portal

Anyone who believes that they should be affected should contact Apple directly. The easiest way to do this is via Apple’s support portal, where the current cover with warranty service can be checked. According to reports, customers can now initiate a battery exchange by mail via the Internet. However, the opportunity does not seem to appear with all users, they are directed instead to the Apple chat or phone support or to the Genius Bar in the Apple Store or to an authorized repair partner. These then also take care of the exchange.

Exchange by mail

If you have the opportunity to initiate the exchange order online, you have several options. For example, customers can have the postal service come to UPS, which also brings a suitable box for the iPhone – or take the box from UPS and then carry the device packaged in a UPS shop (eg MBE ). The costs are higher in the exchange processing via post than the 29 Euro communicated by Apple – there are still shipping costs added.

Prepare battery replacement

If you want to be on the safe side, you can also delete your iPhone (the backup often does not contain data from online offers, but you’ll need to download them again later – such as Kindle books or Apple Music tracks). Before shipping, you must also disable iCloud “Search my iPhone” in System Preferences. It also makes sense to unsubscribe from your iMessage account.

Then it’s time to wait

The duration of the battery exchange seems to vary – but with six to ten working days can certainly be expected. In addition, Apple had already warned that the “availability of some spare batteries at the beginning could be limited”.